Returns & Exchanges

At Newell, we stand behind our electronics with a 30-day satisfaction guarantee. If your purchase does not meet your expectations, we offer a streamlined return process for a full refund or replacement.

Return Process

• 1.
  Initiate Your Return

  Log in to your Newell account and select the order you wish to return to generate a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Device

  Ensure the electronic device is factory reset, placed in its original packaging, and includes all original cables and accessories.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

• 4.
  Inspection & Refund

  Our technicians will inspect the hardware for quality assurance, and your refund will be processed to the original payment method within 5 business days.